Privacy Policy

Introduction

Black Car NYC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our luxury car service, visit our website, or interact with our mobile applications.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our services.

Information We Collect

Personal Information

We may collect personal information that you provide to us when you:

• Book a ride or request a quote
• Create an account or profile
• Contact us for customer support
• Subscribe to our newsletter or marketing communications
• Participate in surveys or promotions

This information may include:

• Name and contact information (email, phone number, address)
• Payment information (credit card details, billing address)
• Pickup and drop-off locations (such as JFK, LaGuardia, or Manhattan)
• Travel preferences and special requests
• Corporate account information

Automatically Collected Information

When you visit our website or use our transportation services throughout Brooklyn, Queens, and the tri-state area, we may automatically collect certain information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, clicks)
• Location data (with your permission)
• Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our airport transfer and luxury car service
• Process your bookings and payments
• Send booking confirmations and ride updates
• Communicate with you about your reservations
• Improve our services and customer experience
• Respond to customer service requests
• Send marketing and promotional communications (with your consent)
• Detect, prevent, and address technical issues or fraud
• Comply with legal obligations and enforce our terms

How We Share Your Information

We may share your information with:

Service Providers

We work with third-party service providers who perform services on our behalf, including payment processing, data analysis, email delivery, hosting services, and customer service. These providers have access to your information only to perform specific tasks and are obligated to protect your information.

Professional Chauffeurs

We share necessary trip information with our professional chauffeurs to provide your transportation service, including your name, pickup location, and destination.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities (e.g., court orders, government agencies).

Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of sensitive data (SSL/TLS)
• Secure payment processing through PCI-DSS compliant providers
• Regular security assessments and updates
• Limited access to personal information by employees
• Confidentiality agreements with service providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Opt-Out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format
• Restrict Processing: Request restriction of how we process your data

To exercise these rights, please contact us at (347) 321-9929 or email us at privacy@blackcarnyc.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us:

• Remember your preferences and settings
• Understand how you use our website
• Improve our services and user experience
• Provide personalized content and advertising

You can control cookies through your browser settings. However, disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete it.

California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising your privacy rights

Note: We do not sell your personal information to third parties.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.